FAQ
1. About OwnUmbrellas.com?
OwnUmbrellas.com is an online store owned by Septrainbow Industry & Trade Co Ltd; This store mainly sells umbrella products in retail and wholesale.
2. Does your store offer customized wholesale services?
Yes, if you have any needs in this regard, please feel free to contact us.
3. Are orders i place on ownumbrellas.com secure?
Yes, Please be assured that your orders are with secure. We use SECURE SOCKET LAYERS (SSL), the industry standard security protocol transferring information to process your orders. The SSL encrypts your order information into a virtually unreadable code, which is processed immediately.
4. Do you accept P.O.BOX address for orders?
In order to ensure that the goods can be delivered timely, successfully and safely...... We do not accept the P.O.Box address. Please fill in your correct delivery address, It's very important !
5. How to correctly fill in the recipient information?
In order to ensure that the goods can be delivered successfully and promptly, please fill in the correct recipient details carefully. Inclusive Full Name, Full Address, Postal Code, Phone Number and Email.
6. When will i receive my goods after placing the order?
Generally we will send out the parcel within 1-3 days after we received your order. You will receive the parcel in about 4-12 days.
7. What should I pay attention when I receive the parcel?
Please check soon whether the item have damaged or other quality problems after you received the parcel.
8. How do i track my order?
When the parcel is shipped out, We will send you a tracking information to the email address you provided with your order. You can check on the status of your shipment by tracking number.
OwnUmbrellas.com is an online store owned by Septrainbow Industry & Trade Co Ltd; This store mainly sells umbrella products in retail and wholesale.
2. Does your store offer customized wholesale services?
Yes, if you have any needs in this regard, please feel free to contact us.
3. Are orders i place on ownumbrellas.com secure?
Yes, Please be assured that your orders are with secure. We use SECURE SOCKET LAYERS (SSL), the industry standard security protocol transferring information to process your orders. The SSL encrypts your order information into a virtually unreadable code, which is processed immediately.
4. Do you accept P.O.BOX address for orders?
In order to ensure that the goods can be delivered timely, successfully and safely...... We do not accept the P.O.Box address. Please fill in your correct delivery address, It's very important !
5. How to correctly fill in the recipient information?
In order to ensure that the goods can be delivered successfully and promptly, please fill in the correct recipient details carefully. Inclusive Full Name, Full Address, Postal Code, Phone Number and Email.
6. When will i receive my goods after placing the order?
Generally we will send out the parcel within 1-3 days after we received your order. You will receive the parcel in about 4-12 days.
7. What should I pay attention when I receive the parcel?
Please check soon whether the item have damaged or other quality problems after you received the parcel.
8. How do i track my order?
When the parcel is shipped out, We will send you a tracking information to the email address you provided with your order. You can check on the status of your shipment by tracking number.